Billing terms & Conditions

These Billing Terms & Conditions govern how payments, charges, and billing are handled on our website. By completing a purchase with us, you agree to the following terms:

Payment Methods

We accept the following secure payment methods:

  • Major Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other methods may be added for customer convenience in the future.

All payments are processed in U.S. Dollars (USD) unless otherwise specified.

Billing & Order Confirmation

  • When you place an order, you will receive an order confirmation email with details of your purchase.
  • Once your payment is approved, your order will begin processing.
  • If your payment cannot be verified, your order may be delayed or canceled.

Pricing & Taxes

  • All prices listed on our website are in USD.
  • Sales tax will be applied where required by law.
  • For international orders, customs duties, import taxes, and fees (if any) are the responsibility of the customer.

Secure Payment Processing

Your payment information is protected by industry-standard SSL encryption. We do not store credit card details on our servers.

Payment Errors & Declines

If your payment is declined or an error occurs:

  • Please double-check your billing details.
  • Contact your bank or payment provider.
  • Reach out to us at support@luxecloth.shop if the issue continues.

Refunds & Billing Adjustments

  • Refunds (if applicable) are processed back to the original payment method used at checkout.
  • Depending on your bank or provider, it may take 5–10 business days for the refund to appear in your account.
  • For full details, please review our Return & Refund Policy.

Fraud Prevention & Unauthorized Transactions

  • All orders are subject to verification and security checks.
  • We reserve the right to cancel or refuse any order suspected of fraud, unauthorized use, or illegal activity.

Contact Us

For any billing-related questions, please contact our support team at:

Phone: +1 2135291727

Email: support@luxecloth.shop

Address: 1358 Flower St, Los Angeles CA 90015, United States

Customer Service: 09:00 AM  to 06:00 PM (Monday Though Friday)